1. About Us

AutoFlow Labs ("we", "us", or "our") is a business automation agency based in India. We help Indian SMEs automate sales, lead management, invoicing, and communication workflows. Our website is located at studio.autoflowlabs.in.

This Privacy Policy explains how we collect, use, store, and protect information we receive from you when you visit our website or use our services.

2. Information We Collect

We collect the following categories of information:

  • Contact information: name, phone number, WhatsApp number, and email address — when you fill in our contact form or enquiry form.
  • Business information: your company name, industry, and the nature of automation you are looking for — provided voluntarily by you.
  • Usage data: pages visited, time spent, browser type, device type, and approximate location (country/city) — collected automatically when you visit our website via standard server logs and analytics tools.
  • Cookie data: we may use cookies to remember your preferences and improve your experience. See Section 7 for details.

We do not collect sensitive personal data such as financial account numbers, Aadhaar numbers, or health-related information through this website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and schedule consultations.
  • Provide automation services you have engaged us for.
  • Send you relevant updates, automation tips, or service-related communications (with your consent where required).
  • Improve our website, services, and marketing communications.
  • Comply with applicable Indian laws and regulations.

4. We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only for the purposes described in this policy.

5. Who We Share Your Data With

We may share your data with trusted third-party service providers who help us operate our business, including:

  • Email and communication platforms (e.g. Google Workspace).
  • CRM and project management tools used to manage client relationships.
  • Analytics providers to understand how our website is used.

These providers are contractually obligated to keep your data secure and use it only for the purposes we specify. We do not share your data with any party outside of these operational requirements without your explicit consent, unless required by law.

6. Data Retention

We retain your information for as long as is necessary to fulfil the purposes described in this policy, or as required by Indian law. If you request deletion of your data, we will action this within 30 days, except where retention is required by applicable law.

7. Cookies

Our website may use cookies — small text files stored on your browser — to improve your experience. Cookies help us remember your preferences and understand how visitors interact with our site. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

We do not use cookies to serve third-party advertising.

8. Your Rights

Under applicable Indian privacy law, you have the right to:

  • Know what personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal obligations).
  • Withdraw consent for communications at any time.

To exercise any of these rights, please contact us at contact@autoflowlabs.in.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: